Ok 999 Privacy Policy — Our commitment to protecting your data

Ok 999 is an international-standard online betting and gaming platform that places the highest importance on its members' privacy. This Privacy Policy applies to the ok 999 website, mobile app, and all associated services.

When you register, place bets, or use any service on ok 999, you share certain information with us. This policy explains exactly what we do with that information, how we protect it, and what rights you have.

Ok 999's Privacy Policy is built in line with international data protection standards. We believe transparency is the foundation of trust, and we have made every effort to present everything in clear, plain language.

Ok 999 collects various types of information from you, which can be grouped into three categories:

1. Information you provide directly:

• Full name, date of birth & gender
• Mobile number & email address
• Home address & postal code
• National ID or Passport Details (for KYC verification)
• Payment Information (Mobile Pay, Nagad, Rocket numbers)

2. Automatically Collected Information:

• IP address & device type
• Browser & operating system information
• Platform activity logs (login times, bet history)
• Location Data (approximate only)

3. Information Received from Third Parties:

• Transaction confirmation from the payment gateway
• Risk assessment data from fraud prevention services

Ok 999 uses your information only for specific and legitimate purposes. See the table below for details:

Ok 999 never sells your information to third parties for advertising purposes. The core principle of our privacy policy is simple — your data belongs to you.

Ok 999 shares your information only in very limited circumstances. We never sell your data. It may be shared in the following cases:

• Payment processor: Used solely to process transactions with Mobile Pay, Nagad, Rocket, and banks.
• KYC Verifier: With licensed verification services to confirm your identity.
• Law Enforcement Agencies: In response to a court order or lawful government request.
• Fraud prevention: Risk assessment in partnership with our cybersecurity partner.

Ok 999 uses industry-leading security technology to protect your data, with safeguards applied at every level.

• 256-bit SSL Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS protection: Server-level attack prevention.
• Secure Data Centers: Data stored on ISO-certified servers.
• Regular Security Audits: Regular audits by third-party security experts.
• Staff Training: ok 999 staff are trained in data privacy.

Ok 999's website and app use cookies and similar technologies to enhance your experience and keep the platform running smoothly.

Cookie Type:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferences & settings.
• Analytics cookies: To understand platform usage (anonymous data).

You can disable non-essential cookies through your browser settings, though some features may not function as intended.

As a member of ok 999, you have several important rights over your own data:

• Right to access: The right to know what information ok 999 holds about you.
• Right to rectification: The right to request correction of inaccurate information.
• Right to Erasure: The right to request deletion of your data under certain conditions.
• Right to restrict processing: The right to request that your data be used only for specific purposes.
• Right to Portability: The right to receive your data in a portable format.
• Right to Object: The right to object to your data being used for specific purposes.

Ok 999 does not retain your data longer than necessary. Different types of information have different retention periods:

• Account information: For as long as your account is active, and for 5 years after closure.
• Transaction history: A minimum of 5 years, as required by law.
• KYC Documents: 5 years after the end of the relationship.
• Customer Support Contact: 2 years.
• Log files: Up to 12 months.

Once the retention period ends, data is securely deleted or anonymised.

Ok 999 strictly does not provide services to anyone under the age of 18. Our Privacy Policy prohibits the collection of data from minors.

• Age verification is mandatory at the time of registration.
• If a minor is found to be using an account, it will be suspended immediately.
• All data collected in this context will be permanently deleted.

For any questions, requests, or complaints regarding our Privacy Policy, please contact ok 999 through the following:

• Email: support@ok999.plus
• Help Center: Help Center Page
• Live Chat: Live on the Platform 24/7

We typically respond within 2 business days. Complex matters may take up to 30 days.